Love Bali

Your Guide to the Land of the Gods

Refunds Policy

Payments & Cancellations

No refunds are available once a tour or service has commenced, or in respect of any package, accommodation, meals or any other services utilised. Cancelling a booking with Love Bali can result in cancellation fees being applied by Love Bali, as outlined below. Additional fees may be levied by the individual supplier/operator. When canceling any booking you will be notified via email,  or telephone of the total cancellation fees.
Event, Attraction, Theater, Show or Coupon Ticket
These are non-refundable in all circumstances.

Pricing & Inclusions/Exclusions

  1. Prices listed on Love Bali and Love Bali-affiliated websites are per person, unless otherwise specified.
  2. Prices are based on the local tariff at the time of quoting, converted at the prevailing foreign-exchange rate as determined by Love Bali.
  3. Price quotations are subject to change without notice, until a booking has been confirmed.
  4. Unless otherwise specified, prices do not include any local taxes or use-fees, including foreign departure, security, port charges, park fees, customs, immigration, agricultural, passenger-facility charges or international transportation tax.
  5. Prices do not include tips/gratuities to tour directors, drivers or local guides; passport and visa fees; baggage and personal insurance; any items of a personal nature; and any beverages or food not specifically listed under “Inclusions” on the product pages of Love Bali-affiliated websites.

Payments & Cancellations

  1. No refunds are available once a tour or service has commenced, or in respect of any package, accommodation, meals or any other services utilized.
  2. Cancelling a booking with Love Bali can result in cancellation fees being applied by Love Bali, as outlined below. Additional fees may be levied by the individual supplier/operator  When cancelling any booking you will be notified via email, facsimile or telephone of the total cancellation fees.
    1. Event, Attraction, Theater, Show or Coupon Ticket
      These are non-refundable in all circumstances.
    2. Gift Certificate
      These are non-refundable in all circumstances.
    3. our or Package Commencing During a Special Event Period
      These are non-refundable in all circumstances. This includes, but is not limited to, Trade Fairs, Public or National Holidays, School Holidays, New Year’s, Thanksgiving, Christmas, Easter, Ramadan.
    4. Other Tour Products & Services
      If you cancel at least 7 calendar days in advance, there is no cancellation fee.
      If you cancel between 3 and 6 calendar days in advance, you will be charged a 50% cancellation fee.
      If you cancel within 2 calendar days in advance, you will be charged a 100% cancellation fee.
    5. All bookings paid via Affinity or Loyalty Points are non-refundable at time of booking.
  3. If you cancel or amend a Member Only Deal (see Member Only Deals, below) you will be charged a 100% cancellation fee.

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